Integrating a Contact Form with Custom Fields

Integrating a contact form on your website is essential for gathering inquiries, leads, and customer feedback. Custom fields allow you to tailor the form to collect specific information from your visitors, making it more relevant and valuable for your business needs. In this tutorial, we’ll cover how to create and customize a contact form on your Wix site, including adding custom fields, designing the layout, and setting up form notifications.

Benefits of Using Custom Contact Forms

• Enhanced Data Collection: Collect the exact information you need, such as user preferences, order details, or project requirements.

• Improved User Experience: By customizing fields, you make it easier for users to provide relevant information, streamlining the process.

• Personalized Responses: The information from custom fields helps you respond in a more personalized way, boosting customer satisfaction.

Step-by-Step Guide to Creating a Contact Form with Custom Fields

Step 1: Accessing the Wix Contact Form Options

1. Log into Your Wix Account: Go to Wix.com and log in to your account. Open the website you want to edit by clicking “Edit Site.”

2. Open the “Add” Menu: In the left toolbar, click on the “Add” button (the “+” icon).

3. Select “Contact & Forms”: From the drop-down list, choose “Contact & Forms.” Here, you’ll see options for different types of forms.

Step 2: Adding a Contact Form to Your Page

1. Choose a Form Template: Select a standard contact form template to start with. Click and drag the template onto your page, positioning it where you want it to appear.

2. Resize and Move the Form: Use the edges of the form box to resize it, and drag it to your preferred location on the page.

3. Customize Form Layout: Click on the form, then select “Settings” to adjust the layout. Choose from single or multi-column layouts based on your form’s complexity and available space.

Step 3: Adding Custom Fields to the Contact Form

1. Open the Form Settings: Click on the form to open the Form Settings panel.

2. Go to “Add New Field”: In the settings menu, select “Add New Field” to open the list of available field options.

3. Choose the Type of Field You Need: Wix offers several field types, including Text, Dropdown, Checkbox, Radio Buttons, Date, and File Upload. Choose the ones that best fit the information you’re collecting.

   • Text Field: Use for general responses or short answers.

   • Dropdown: Perfect for predefined options (e.g., “How did you hear about us?”).

   • Checkbox and Radio Buttons: Great for multiple-choice questions.

   • File Upload: Allows users to attach files or images, useful for applications or detailed inquiries.

4. Label the New Field: After adding the field, label it based on the question you’re asking (e.g., “Preferred Contact Method”).

5. Make Fields Required or Optional: For each field, decide if it’s required for submission. In the settings, toggle “Required” if the field is mandatory for your needs.

Step 4: Customizing the Form’s Design

1. Select the “Design” Tab: Click on the form, then go to “Design” to access layout and styling options.

2. Customize Field and Label Colors: Choose colors that match your brand, including label text, input field borders, and backgrounds.

3. Adjust Font and Size: In the design settings, you can adjust the font style and size for field labels and input text.

4. Set Up Button Design: Customize the “Submit” button, selecting a color, font, and hover effect that aligns with your site’s design.

5. Preview the Form’s Layout and Design: Use the “Preview” mode to check how the form looks on different devices, adjusting as necessary.

Step 5: Setting Up Form Notifications and Submission Settings

1. Go to Submission Settings: In the Form Settings panel, scroll to “Submission Settings.”

2. Enable Email Notifications: Toggle on Email Notifications to receive an email every time someone submits the form. Enter the email address you want notifications sent to.

3. Redirect to Thank-You Page (Optional): Set up a Thank-You Page that users will be redirected to after submitting the form. This page can include a thank-you message and any next steps.

4. Link to Automations (Optional): Use Wix Automations to set up automated responses or follow-up emails after a form submission, enhancing user experience.

Step 6: Publish and Test the Form

1. Preview the Form in Action: Use the “Preview” button in the Wix editor to test the form. Complete a test submission to check that notifications and thank-you pages work as expected.

2. Publish Your Site: Once you’re satisfied, click “Publish” in the upper right corner of the editor to make the form live on your site.

Additional Tips for Effective Contact Form Design

• Limit Required Fields: Requiring too many fields can discourage submissions. Only make essential fields required.

• Use Clear Labels: Make sure each field has a clear label so users know exactly what information is needed.

• Organize Fields Logically: Arrange fields in a logical order (e.g., name, email, message) to make the form easy to follow.

• Encourage Engagement with Calls to Action: Add a clear call to action (e.g., “Get in Touch,” “Send Us a Message”) to the submit button text to motivate users.

Adding a customized contact form to your Wix site is an excellent way to gather meaningful information and improve user engagement. With custom fields, you can capture specific details that help you respond more effectively to inquiries. By following these steps, you can create a professional, user-friendly contact form that aligns with your site’s goals and enhances the visitor experience.